Executive Summary
Discover how Kawach built a scalable HIPAA-compliant telehealth platform with WebRTC, AWS, EHR integration, and real-time scheduling.
- 25% reduction in operational costs within 6 months 40% reduction in patient wait times
Project fact sheet
| Client | Telehealth |
| Industry | Health Care · Healthcare Software Development |
| Project duration | 8 |
| Completed | Oct 2025 |
| Core technology | React.js, Next.js, HTML5, CSS3, Tailwind CSS, Node.js, Express.js, WebRTC, Socket.io, AWS, EC2, S3, Load Balancer, Auto Scaling, MongoDB, End-to-End Encryption, JWT Authentication, OAuth, Google Calendar API, Outlook Calendar API, EHR Systems, Insurance Verification APIs |
The Challenge
The Challenge
A rapidly growing healthcare provider operating across multiple states faced increasing pressure to deliver efficient remote healthcare services. Their existing ecosystem relied on disconnected systems for appointments, video consultations, patient records, and billing, resulting in operational inefficiencies and a fragmented patient experience.
The client needed a centralized telehealth solution capable of supporting thousands of concurrent users while maintaining strict healthcare compliance and data security standards.
Key Challenges Included:
- Fragmented patient and doctor workflows
- Lack of unified appointment scheduling
- Poor integration between systems
- Data privacy and HIPAA compliance concerns
- Limited scalability for growing patient demand
- Inconsistent patient experience across devices
- Difficulty accessing patient records during consultations
The Solution
Our Solution
Kawach designed and developed a secure, cloud-native telehealth platform tailored to the client’s operational and clinical requirements.
Core Features Delivered
Secure Video Consultation System
We built a high-definition telemedicine solution using WebRTC, enabling real-time communication between doctors and patients with end-to-end encryption.
Smart Appointment Scheduling
Integrated scheduling with Google Calendar and Outlook allowed patients and healthcare providers to book, reschedule, and receive automated reminders seamlessly.
EHR Integration
We implemented two-way synchronization with the client’s Electronic Health Record (EHR) system to ensure accurate and uninterrupted patient data flow.
Patient Portal
A responsive patient portal enabled users to:
- Join consultations instantly
- Access prescriptions
- View medical history
- Communicate securely with providers
Billing & Insurance Automation
Integrated billing workflows and insurance verification reduced manual administrative work and improved payment processing efficiency.
Cloud-Native Infrastructure
The platform was deployed on AWS using:
- Auto-scaling infrastructure
- Load balancing
- Backup and disaster recovery systems
- High-availability architecture
Security & Compliance
To ensure enterprise-grade protection:
- HIPAA compliance standards were implemented
- End-to-end encryption secured all communications
- Third-party penetration testing validated platform security
Results & Impact
Results reported for this project after launch.
