Teletherapy practice suite

Mental health and behavioral teletherapy practice suite

A virtual practice platform for counselors, therapists and psychiatric clinics that handles the session, the paperwork and the business side in one place.

Our BAA offer

Built forMental health professionals and psychiatric clinics

Team shapeAround 5 people: backend and frontend engineers, QA, designer

TimelineAbout 5 months

The problem

Mental health records are among the most sensitive data there is. Psychotherapy notes have special protection, clients drop out between sessions, and many practices stitch together four tools that do not talk to each other.

How we approached it

We built the confidentiality model first: notes are scoped to the treating clinician by default, psychotherapy notes are kept in a separate encrypted store, and administrators cannot read clinical content. Around it we added encrypted video and messaging, configurable intake forms and evaluations, mood tracking dashboards, and the reminders and billing that keep clients engaged.

What we built

End-to-end encrypted video sessions and secure messaging
Configurable digital intake forms, psychiatric evaluation questionnaires and mood tracking dashboards
Automated reminders, recurring billing subscriptions and retention workflows
Role restricted clinical notes with a separate protected area for psychotherapy notes
Client portal for forms, homework and payment
Crisis resource display and safety plan storage

Architecture

How the pieces fit together

1Clients and clinicians

2Encrypted video and messaging

3Notes with separate protected store

4Billing and reminders

Notes architectureProgress notes and psychotherapy notes live in different tables, with different keys and different policies. Support staff and billing roles cannot decrypt either.

VideoA real time provider covered by a BAA with end-to-end options, no recording by default, and waiting room controls.

EngagementReminders and recall messages use neutral wording so a lock screen never reveals a diagnosis.

Safeguards built in

Security and compliance controls

Separate store for psychotherapy notes
Clinician scoped access by default
Neutral notification wording
No session recording by default
Audit log for every note access

What changed

Outcomes for the operator

Clinicians run sessions, paperwork and billing from one place.
Practice owners reduce no-shows with reminders and clear policies.
Clients get a simple, private portal that does not expose sensitive detail on a phone screen.

Technology

LaravelReactMySQLReal time video providerRedisStripe

Integrations

Payment processorCalendar syncEmail and SMSE-prescribing for psychiatric prescribers

Representative engagement. Client details and internal figures are withheld under NDA. Compliance depends on how a system is operated as well as how it is built, and your own counsel decides what applies to you.